NexGen Nextopia – Privacy Policy, Terms of Service & Cookie Policy

Effective Date: August 13, 2025
Last Updated: August 13, 2025

1. Privacy Policy

1.1 Introduction

At NexGen Nextopia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, store, use, and safeguard your data when you visit our website, interact with us, or use our services. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Indian Information Technology Act.

1.2 Information We Collect

a. Information You Provide Directly:

• Full name, email address, phone number
• Company/organization name, job title
• Service inquiries, project requirements, and feedback
• Billing and payment information
• Files such as resumes, portfolios, or project briefs

b. Automatically Collected Data:

• IP address, browser type, device information
• Pages visited, time spent on site, navigation patterns
• Referring website or search engine
• Session cookies for site functionality

c. Third-Party Tools & Integrations:

• Google Analytics for traffic analysis
• Meta/Facebook Pixel for targeted advertising
• CRM, hosting, and cloud storage platforms for project coordination

1.3 How We Use Your Information

• Deliver and improve our services
• Communicate with you regarding projects, updates, or inquiries
• Send invoices and process payments
• Conduct analytics and optimize our website
• Share relevant marketing materials (only if you consent)
• Comply with legal obligations

1.4 Data Sharing & Disclosure

We do not sell or rent your data. We may share it only with:

• Trusted service providers under confidentiality agreements
• Legal authorities if required by law
• Business partners during mergers, acquisitions, or restructuring

1.5 Data Retention

• As long as required to fulfill the services you request
• For legal, accounting, and compliance purposes
• Until you request deletion

1.6 Your Rights

• Access, update, or delete your personal data
• Withdraw consent at any time
• Request data portability
• Object to certain data processing activities

1.7 Data Security

We implement industry-standard measures including SSL encryption, access controls, and secure file storage. However, no method of transmission or storage is completely secure.

1.8 Children’s Privacy

Our services are not intended for individuals under the age of 16. If we discover data from a minor, we will delete it immediately.

1.9 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

1.10 Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.

2. Terms of Service

2.1 Agreement to Terms

By accessing or using our website and services, you agree to these Terms of Service. If you do not agree, please refrain from using our services.

2.2 Scope of Services

• Technology and engineering solutions
• Digital marketing, design, and media production
• Career and skill development programs
• Research, innovation, and consultation services
• Future projects and services as developed

2.3 User Responsibilities

• Provide accurate and truthful information
• Use our services legally and ethically
• Avoid uploading harmful or infringing content
• Maintain the confidentiality of shared project files

2.4 Intellectual Property & Media Rights

• All works remain our property until full payment is received.
• Upon payment, clients get a non-exclusive, royalty-free license for the agreed purpose.
• No reselling, redistribution, or modification without consent.
• We may display completed work in our portfolio and marketing channels.
• Third-party content remains under original licensor terms.

2.5 Deliverables & Revisions

• Delivery timelines will be in agreements or proposals.
• Standard projects include limited revisions; extra changes may incur fees.

2.6 Payments & Refunds

• Terms will be in project agreements.
• Refunds only if no work has begun or if we fail to deliver as agreed.

2.7 Limitation of Liability

We are not responsible for delays caused by clients, misuse of deliverables, or external disruptions. Liability is limited to the amount paid for the service.

2.8 Termination of Services

• We may terminate services if terms are breached.
• Payments are overdue.
• Deliverables are misused.

2.9 Governing Law

These Terms are governed by Indian law under the jurisdiction of courts in [Your City, India].

2.10 Changes to Terms

We may update these Terms at any time, with changes posted on our website.

3. Cookie Policy

3.1 What Are Cookies?

Cookies are small files stored on your device that help improve your browsing experience.

3.2 Types of Cookies We Use

• Essential Cookies – Enable core functionality like login and navigation.
• Analytics Cookies – Track usage for performance insights.
• Functionality Cookies – Store preferences such as language and region.
• Marketing Cookies – Used for personalized ads and remarketing campaigns.
• Security Cookies – Help detect and prevent security threats.
• Session Cookies – Temporary cookies deleted after you close your browser.

3.3 Consent Management

We use a cookie banner to get your consent before setting non-essential cookies. You may withdraw consent at any time in your browser settings.

3.4 Managing Cookies

You can adjust cookie settings in your browser. Disabling cookies may limit some features.

3.5 Third-Party Cookies

Some cookies are placed by third-party services integrated into our website under their own privacy policies.

3.6 Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, regulations, or business practices.